FAQ
Frequently asked questions
12 months
Standard delivery – 3-4 days (Shipment on Monday, Wednesday, Friday)
Express delivery – 1-2 days (Same-day shipping all week)
Yes, but wire transfer only for payments outside Canada
Variable depending on quantity: info@recycell.ca
No
No. You can easily find a cell phone repair shop in your area online.
Batteries are inspected and replaced if needed with another used one. Never new ones since we recycle.
Most devices have had less than 2 years of use and batteries have a lifespan of about 4 years.
Yes if the device is defective.
Most of our devices are unlocked.
Surface scratches only.
No
No
Every week
USB cable and charger.
Yes. You can easily find a cell phone repair shop in your area online.
Cost: approximately $25 to $75 depending on the model.
Wait time: about 15 minutes on site.
Yes for Canada
No. For international
However you will have to pay customs fees upon pickup.
Across Canada: Credit cards (Visa, MasterCard), PayPal, Interac e-Transfer, Paybright.
No. To maintain the best prices, all our products are available online only.
No. If the product is defective.
Yes. If it's just not to your liking.
You have a period of 6 months from the date of receipt of the goods to return defective or unwanted items. The only condition is that they must be returned in the same condition as we sent them to you.
Visit websites such as gsmarena.com or phonearena.com
A phone that can be used with most cell phone carriers in Canada and around the world.
Sometimes certain models do not work on all carrier frequencies.
When your online purchase is complete, you will automatically receive an email confirming your order.
A tracking number will follow.
When your order ships from Canada Post you can track your shipment at canadapost-postescanada.ca